Front End Associate

Sam's Club is hiring for Front End Associate

As Sam's Club's Front End Associate, you take responsibility for welcoming and processing members' purchases according to the Club's standards. You are the front line person in providing an experience that members would appreciate and would love to repeat. It is vital to be proactive in improving the members' experience by exceeding the members' expectations by delivering exceptional customer service. It is essential to be accurate and responsive to the members' concerns and queries, taking into account that this may be their first or only point of contact with anyone in the store.

What You'll Do:

• Maintain Safety: Keep the facility safe by conducting safety inspections, following guidelines for hazardous materials, and reporting any unsafe situations to superiors.
• Provide Member Service: Greet members, present product recommendations, search for merchandise, settle complications, and advertise company offerings. Maintain support for customers through automated technology, finalize purchases, manage payments, and handle transactions at checkout counters or self-service locations.
• Comply with Policies: Comply with formal procedures, ethical principles, and corporate norms, executing effective strategies and taking advantage of the Open Door Policy.
• Complete Work Assignments: Utilize policies, information, and assets to decide on the most crucial responsibilities, communicate with coworkers, keep them informed of progress, and adjust accordingly.

Qualifications:

• Minimum Qualifications: The employer has not listed any minimum qualifications for this role.
• Preferred Qualifications: The ideal candidate should have prior experience in customer service or retail, which typically entails operating front-end equipment like cash registers and utilizing mobile retail apps.

Benefits:

• Health Benefits: Inclusion of medical, dental, and vision treatments.
• Financial Benefits: Employees at this company can rest assured that their financial future is being taken care of, thanks to the many benefits on offer such as 401(k) contributions, stock purchase options, and company-paid life insurance.
• Paid Time Off: PTO is a flexible benefit that can be employed to cater to a wide range of purposes, including vacations, sick leave, and holidays, among others.
• Additional Benefits: Another benefit of working for this company is the opportunity to take advantage of a variety of discounts and special offers. These can include reduced rates on everything from travel and entertainment to merchandise and services.
• Education Benefits: The Live Better U Program strives to provide a comprehensive educational experience by enabling individuals to earn high school diplomas, certificates, and bachelor's degrees without any financial burden.

Compensation:

• Hourly Wage:The amount of compensation for this work is determined hourly, with a range of $15.00 to $22.00, and a potential for supplementary payments ranging from $0.35 to $3.00 per hour, as per specific circumstances.